Adding a new monitor

Create a new monitor by clicking the plus icon at the top right of the Monitors page. Then, define the monitor search settings. Mandatory fields are marked with an asterisk *.

Basic

Add the basic information for the monitor.

• Name: Add the monitor name. The monitor name will be displayed on the Monitors page in the list of monitors.
• Description: Add a description for the monitor. The description field will appear below the monitor name on the Monitor page. It is used to provide a more detailed explanation of the monitor.

Sources

Select the sources from where to monitor hits. The available source areas may vary depending on the customer and the LianaMonitor package in use.

• Source areas: Choose the source areas from where you want to monitor hits. If Social Media or Global News, Blogs, or Forums are selected, the monitor creation form will change slightly.
  • Read more about source selection for social media or global sources.
• Categories: Liana's categorization of sources. You can choose one or more categories to be monitored. Only sources within the selected categories will be monitored. Refer to the 'Single Sources' section for the sources.
• Single sources: You can exclude individual sources from monitoring, and with the search function, you can search for specific sources. The search function retrieves sources that belong to the higher-level selected source areas.

Source selection for social media or global sources

When the selected source area is either Social Media or Global News, Global Blogs, or Global Forums, the Country and Language section opens below.

• Language: Select one or more languages to filter matches for a specific language. This is a mandatory selection.
• Country: You can choose one or more countries to filter based on the source's or author's country (for social media). This is an optional field.

International sources' domain names and their configuration

When the selected source area is Global News, Global Blogs or Global Forums, you can filter incoming hits by using the sources' domains.

• Source domains: Hits are allowed only from these domain names.
  • For example, bbc.com, yle.fi
• Block source domains: Hits are blocked from these domain names.
• Source domain suffixes: Hits are allowed only from domain names with one of these domain suffixes
  • For example, com, fi
• Block source domain suffixes: Hits are blocked from domain names with one of the suffixes added to the field.

Keywords

Keywords are the search terms used to match content, and hits are generated based on these matches.

Keywords: You can specify that 'Any of the following words' or 'All of the following words' must be found in the article to generate a hit.

In what different ways can I add a keyword?

• You can cut the word from the conjugation part, so the word will be searched in all its different forms. For example, manage (the search result will include management, manager, etc.)
• If you want to search for the exact word, use quotation marks, for example, "manager".
• If you want to tie things together in a search, write dots between words (or their conjugation parts). The number of dots is the equivalent of how many words there can be between those. For example, the search manage..........company results in hits where the word pair is no more than ten words apart.
• When you put * sign in front of a word, the system searches also all the words that have some characters in front of the keyword. For example *manage, if micromanagement is mentioned in the article, hits will be generated.

Note! Considerations for keywords in social media monitor.

1. In the keyword, there must be at least three (3) characters.
2. Add the #- or @-sign in front of the keyword if these are used in social media posts.
   1. @lianatechnologies as a keyword doesn't retrieve all the publisher's posts; it searches the content of social media posts.
3. In social media monitoring, it is advisable to avoid using periods between search terms to achieve the best possible results.

• Additional keywords: In addition to the keywords added to the 'Keywords' field above, at least one of the words added to this field must be found in the article to form a hit. You can define the proximity of these words in relation to the words in the above field (Keywords, 1-20 words) by clicking 'Define Proximity.'
• Block keywords: If any of the words added to this field are found in the article, the hit will be blocked.

Advanced keywords

• Ignore keywords: These keywords will be disregarded and won’t trigger a hit, but they won’t automatically block it.
  • For example, if the keyword is set to news, the system will return hits as a result of the words news or newspaper. You can use this field to add word newspaper. It will not form a hit when the newspaper is mentioned in the article, but if newspaper and news is mentioned. It will not block all articles where newspaper is mentioned.
• Title keywords: Add keywords to search for in the title of the article.
• Block title keywords: If any of the words added to this field are found in article’s title, the hit will be blocked.
• Article URL keywords: Add keywords that should be found in the URL of the article or post.
• Block URL keywords: If any of the words added to this field are found in the article’s or post’s URL, hit will be blocked.

Author (when Social media is selected as a source area)

In social media monitoring, you can filter incoming matches based on the author (username on social media).

• Author name: Only publications by these authors (on social media) are allowed as matches (e.g. lianatechnologies).
• Blocked author name: If any of the authors added to this field writes a post, the post will be blocked.

Historical monitor

Specify a monitor start date, from which the monitor will search for historical hits.

Note! There are differences between source areas in terms of how far back you can search for hits.

• Finland: online media: 6 months historically
• Finnish digital newspapers and magazines: 90 days historically
• Social media and Global sources: 30 days historically

Advanced

These do not affect how hits are generated. Instead, they influence how hits are presented and whether automated data enrichment, such as AI sentiment is applied to enhance your monitoring experience.

• Stack new similar hits: Stack hits into a single hit card if the titles and contents of the articles match closely enough. You can define the similarity yourself regarding the title and content.
• AI sentiment: Matches are automatically categorized (positive, neutral, negative) using artificial intelligence.
  • It's advisable to make initial manual adjustments to the tone of matches to enhance the reliability of automatic categorization.
• Show monitors in mobile application: The LianaMonitor mobile application is available for download on iOS and Android devices. You can specify whether the monitor is visible in the mobile application.
• Email reports: You can automatically generate a daily or weekly email report for the created monitor. Learn more about creating and managing email reports.

From the form's footer, you can add a new monitor with the specified search settings.