How do I create a new mailing list of non-openers?

You can create a new mailing list of recipients who have not opened a message by following these steps:

1. Open the message's Reports page and find the Track message opens section.
2. Select People who didn't Open and click View to open the list.
3. Download the email addresses of recipients who did not open the message as an Excel file.

4. Go to the Lists tab and create a new list using the Excel file you downloaded.

   

You can then use the new list to resend the message to recipients who have not opened it.

You can also start the resend process directly from the message's Reports page using the menu on the right-hand side.