Service disruption notice 1 September 2026 - resolved

We have detected disruptions affecting the use of our products and are investigating the cause.

Please follow this notice for further updates. No action is required from you at this time. We will inform you if the situation changes.

We apologize for any inconvenience this may cause.

Update 10:44
Some of our customers are currently experiencing problems accessing our products and services. The issue appears to be related to DNS resolution, which means that access may vary depending on the internet service provider or network being used.

The issue does not affect all users, and access may work normally when using a different internet connection.
We are investigating the cause of the incident and working with the relevant service providers to resolve it.

Update 12:30
The cause of the disruption has been identified, and a correction has been made to the DNS systems. The systems are now operating mostly normally.

Please note, however, that due to DNS resolver caching and TTL values, it may take up to 24 hours for the correction to take full effect.

If you continue to experience issues, we recommend trying a different network connection.