What should I do if my website is not working?

If your website does not open or is not working as expected, please check the following steps first.

1. Check your internet connection

Make sure your device is connected to the internet. You can test your connection by opening another website in your browser.

If other websites do not open either, the issue is most likely related to your internet connection.

2. Check the status of our services

Check the status page on our support site to see if there are any known issues or service interruptions.

If there is a general service disruption, we will provide updates on the status page.

3. Check the latest news and your email

Check the latest news on our support site as well as your email. We use these channels to inform you about planned maintenance and, when necessary, other situations that may affect our services.

4. Contact our customer support if needed

If you cannot find the cause of the issue or need help troubleshooting, you can contact our customer support team by phone +358 10 387 7050 or via chat.

We're happy to help you resolve the issue.