Questions and Answers

1. Getting Started & Capabilities

Q: What can the Liana AI Assistant actually do? Liana AI Assistant is a creative partner designed to speed up your marketing and communications workflow. It can:

• Draft Copy: Write social media captions, email subject lines, blog outlines, and ad copy.
• Generate Images: Create royalty-free visuals from scratch based on your descriptions.
• Brainstorm: Generate content calendars or campaign ideas.

Q: Does Liana AI Assistant know about my specific products or data from Liana products? No. Currently, Liana AI Assistant is not connected to your Liana product data or any other tool. It relies entirely on the information you provide in the chat/prompt.

• Tip: If you want it to write a description for a specific red sneaker you sell, you must paste the details (features, price, material, url) into the prompt.

Q: Can Liana AI Assistant see my previous newsletters or press releases? No. Liana AI Assistant starts fresh with every new session. It does not "remember" your brand voice or past posts automatically. You need to define the tone (e.g., "professional," "witty," "urgent") in your instructions in each prompt.

2. Creating Text Content

Q: How do I get the best results when writing a copy? Context is key. Since Liana AI Assistant doesn't know your business, use the Role-Task-Context formula:

• Role: "Act as a social media manager for a luxury bakery."
• Task: "Write an Instagram caption about our new croissants."
• Context: "Mention that they are 50% off this weekend only."

Q: Can I trust the facts Liana AI Assistant writes? You should always verify the output. Because Liana AI Assistant is a generalist model, it might "hallucinate" (make up) facts, dates, or technical specifications. Always review and edit the content before publishing to ensure it aligns with your actual offers. See more details in the Understanding AI Assistant Hallucinations - article.

Q: Can Liana AI Assistant write in languages other than English? Yes. Liana AI Assistant is capable of generating content in dozens of major languages. Simply specify the desired language in your prompt (e.g., "Write this email in Spanish").

3. Image Generation

Q: Can Liana AI Assistant generate an image of my specific product? No. Liana AI Assistant generates images based on text descriptions; it does not have access to your photo library.

• What it can do: Create lifestyle imagery, background textures, or generic representations (e.g., "A happy couple drinking coffee in a cozy shop").
• What it cannot do: Place your specific branded coffee cup into a generated image.

Q: Who owns the images created by Liana AI Assistant? You generally have the right to use the images for your commercial marketing. However, be aware that AI-generated images cannot typically be trademarked or copyrighted in the same way human art can. See more details in the Liana AI Assistant Commercial Usage - article.

Q: The text inside the generated image looks weird. Why? Current AI image generators struggle with rendering legible text (like signs or logos) inside images. We recommend using the Liana AI Assistant to generate the visual, and then using design tools to overlay your text or logo afterwards.

4. Privacy & Safety

Q: Is my input data used to train the public AI model? No. Your data remains private. The prompts you enter into Liana AI Assistant are not used to train the public AI models.

Q: Is the content unique? Will I be flagged for plagiarism? Liana AI Assistant generates content word-by-word and pixel-by-pixel; it does not "copy-paste" from the internet. However, because it learns from common patterns, short phrases may resemble existing content. We always recommend adding your unique human touch to the final draft. See more details in the Liana AI Assistant Commercial Usage - article.

5. Troubleshooting

Q: Liana AI Assistant keeps giving me generic advice. How do I fix it? If the output feels generic, your prompt might be too broad.

• Bad Prompt: "Write a sales email."
• Good Prompt: "Write a 100-word sales email for a B2B software audience. The tone should be urgent but polite. The goal is to get them to book a demo for next Tuesday."